Support

Get answers to your questions and help solving technical problems.

DeIC customer support is placed under each individual service. Users may also subscribe to operations information via ServiceInfo.

Abacus 2.0 (DeIC National HCP Center, SDU)

Adobe Connect

Computerome (DeIC National LifeScience Supercomputer, DTU)

Eduroam

EScience

Forskningsnettet

  • netdrift@deic.dk - your e-mail enters our ticketing system. If you don't receive a confirmation message, please call instead.
  • Phone: +45 35 888 222, Monday-Friday, 9 am to 4 pm.

IPass

National Cultural Heritage Cluster (DeIC Nationale Kulturarvscluster, Det Kgl. Bibliotek, Aarhus)

Name service (DNS)

Security (DKCERT)

Video conferencing

  • Thorkild Jensen, +45 2363 9824 (Monday-Friday, 8 am to 5 pm)
  • E-mail: videokonf@deic.dk

WAYF

Users must contact their own institution.

If the error seems to be within the WAYF system, please contact the WAYF helpdesk:

Web sites

Please direct questions and corrections to content on DeIC web sites to our webmaster.

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